Waterways Cruises and Events (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a cruise, or interact with us in any way.
- Information We Collect — We may collect the following types of personal information:
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- Personal Identifiable Information (PII): Name, email address, phone number, billing information, and mailing address when you book a cruise or event.
- Payment Information: Credit card details or other payment methods used for bookings (processed securely by third-party payment processors).
- Usage Data: Information about your interactions with our website, including IP addresses, browser type, pages visited, and time spent on pages.
- Communication Data: Emails, feedback, and other correspondence with us.
- How We Use Your Information — We use your information to:
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- Process reservations and payments.
- Send confirmations, updates, and event-related communications.
- Improve our website, services, and customer experience.
- Respond to inquiries, feedback, or customer support requests.
- Send promotional offers or newsletters (you can opt-out anytime).
- How We Share Your Information – We do not sell or rent your personal information. However, we may share it in the following cases:
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- Service Providers: With third-party vendors who help us process payments, manage reservations, or provide marketing services.
- Legal Compliance: If required by law, court order, or government request.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
- Data Security – We implement appropriate technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
- Your Choices and Rights
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- Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link.
- Access & Updates: You may request to review, update, or delete your personal data by contacting us.
- Cookies: You can manage cookies through your browser settings.
- Third-Party Links – Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.
- Changes to This Policy – We may update this Privacy Policy periodically. Changes will be posted on our website with an updated “Effective Date.”
- Contact Us- For any questions regarding this Privacy Policy, please contact us at contact@waterwayscruises.com.